Role: Customer Service Representative
Organization: North Shore Animal League America
Location: Port Washington, NY (in-office)
Type: Full-time
Salary: $20 per hour

The Customer Service Representative at NSALA is often the first person a future pet owner meets — greeting adopters, answering questions, processing adoptions, and helping families find the right match. It's a role where warmth, patience, and genuine love of animals directly translate into better outcomes for the animals in NSALA's care.

While this is an office‑based role rather than hands‑on animal care, your work directly contributes to successful rescues and adoptions.

If you have strong customer service skills, a calm and empathetic communication style, and want to work in an environment where the mission is written on every face you help — this is a meaningful place to bring those skills to work.